Refund Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations of how to create a Refund Policy. This document does not constitute legal advice, nor should it be relied upon as a recommendation for what you should include. As specific refund policies vary based on business operations and legal requirements, we recommend seeking legal counsel to ensure compliance with applicable laws.

Refund Policy - the basics

A Refund Policy is a legally binding document that establishes the terms under which Never On Sunday Greek Restaurant provides refunds to customers. While restaurants are generally not required to offer refunds, having a clear policy helps manage customer expectations and minimize disputes.

What Our Refund Policy Covers

Our Refund Policy includes:

• Timeframe for Refund Requests: Customers must request a refund within [X] hours of purchase or order completion.

• Eligibility for Refunds: Refunds are considered only for:

  • Incorrect or missing items in an order

  • Food quality concerns (must be reported immediately)

  • Double charges or billing errors

• Non-Refundable Items: Orders that have been correctly prepared and delivered/picked up as requested are non-refundable.

• Refund Method: Approved refunds will be processed to the original payment method within [X] business days.

• How to Request a Refund: Customers must contact us at info@nosgreek.com or call +1 (816) 942-0029 with order details and a reason for the request.

We reserve the right to deny refunds if the request does not meet our policy terms.